Our services

4

Design and Development

of high-tech, high-performance instrumentation
Palatinofai

Competitiveness and the Environment

technological evolution to defend the environment as part of man’s wellbeing
13

Adaptability, Customer Care and Rapid Response

to every challenge and request
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Reliability and Know-How
for the precision of our integrated systems
12

Competitiveness and the Environment

technological evolution to defend the environment as part of man’s wellbeing
15

Competitiveness and the Environment

technological evolution to defend the environment as part of man’s wellbeing
16

Design and Development

of high-tech, high-performance instrumentation
14

Adaptability, Customer Care and Rapid Response

to every challenge and request
11

Competitiveness and the Environment

technological evolution to defend the environment as part of man’s wellbeing
179_palatino2

Adaptability, Customer Care and Rapid Response

to every challenge and request
10

Compatibility and Sustainability

for lasting protection of the environmental balance
7

Design and Development

of high-tech, high-performance instrumentation
3

Adaptability, Customer Care and Rapid Response

to every challenge and request
faicolosseo
Adaptability, Customer Care and Rapid Response
to every challenge and request
1

Compatibility and Sustainability

for lasting protection of the environmental balance
2
Competitiveness and the Environment
technological evolution to defend the environment as part of man’s wellbeing
6

Design and Development

of high-tech, high-performance instrumentation

At FAI Instruments, we consider essential a prompt and efficient support system, which satisfies customer expectations.

Our technicians guarantee professional services through contract or agreement, including:

  • Assistance for installation and start up
  • Repair and supply of spare parts
  • Preventive maintenance plans
  • Distance support assistance with supervision and diagnosis via modem
  • Training courses for instrument operators
  • Training courses for technical maintenance personnel

We are always available for any questions and needs our customers might have regarding the maintenance, use and installation of our instruments.

Customers are kindly requested to refer to the technical manual before contacting us. The instrument identification number (found on the instrument identification tag) should be stated.

One of our technical assistants will promptly answer questions by telephone, fax or email. Customers can contact us at our main office or at one of our authorized local assistance centers.

For direct assistance contact us via email at: service@fai-instruments.it